Our partners value IdeaPros not only because we deliver, but because we hold ourselves to a higher standard. Keeping the following principles in mind helps us maintain that high standard:
Our reputation as a company is our most valuable asset, and it is up to all of us to make sure that we continually earn that trust. All of our communications and other interactions with our partners should increase their trust in us.
Always remember that we are asking our partners to trust us with their personal information. Preserving that trust requires that each of us respect and protect the privacy and security of that information. Our security procedures strictly limit access to and use of partners’ personal information, and require that each of us take measures to protect user data from unauthorized access. Know your responsibilities under these procedures, and collect, use, and access user personal information only as authorized by our Security Policies, our Privacy Policies, and applicable data protection laws.
Part of being useful and honest is being responsive: We recognize relevant partner feedback when we see it, and we do something about it. We take pride in responding promptly to communications from our partners, whether questions, problems, or compliments. If something is broken, fix it.